SignonAfrica Help Center

Help Topics
  Are you a member of SignonAfrica?
Inquiry Cart  
today.
What is the Inquiry Cart?    
What does "Your inquiry cart is empty now" mean?  
How do I view products?
If I cannot find a certain
  product? What can I do?
 
   
 
   
   
   
   
   
   
How do I use the Inquiry Cart  
How do I add new Product Categories?  
How do I delete Product Categories  
   
Product Manager  
What is the Product Manager?  
What does "Your alert table is empty now" mean?  
How do I get selections into my Product Manager?  
   
New Products  
What are new products?  
How do I send an inquiry to a supplier of new products?  
How often are New Products updated?  
   
Product Alert  
What is the Product Alert Service?  
Where do I start?  
   
   
   

What is the Inquiry Storage Bin?

Think of the Inquiry Storage Bin as a shopping cart. You can put as many items as you want into the cart and carefully review your selections before inquiring to the specified supplier. Modifying your account is made easy; simply add new products or delete products whenever they are no longer wanted.
Features:
Find and organize products, suppliers, and manufacturers
Send multiple inquiries in a single step
Maintain a record of inquiries sent
 
 

How do I start using the Inquiry Cart?

When you are browsing through the products and companies featured in signonafrica, you can choose to inquire about any product or company simply by selecting the inquiry outbox that appears beside the company or product information. Once you have selected the item or company, click 'Add to Inquiry Bin' and you will be brought to the Inquiry Cart. You can either compose your message and send the inquiry directly, or continue to add further companies and products. When you are done, click 'Send Inquiry' and you will be brought to the Inquiry Cart, where you can compose your message and send all inquiries at once.
 
 
What does "Your inquiry Cart is empty now" mean?
If you enter into your Inquiry Cart and the message reads "Your inquiry Cart is empty now," don't be alarmed. If you are new to signonafrica your Inquiry cart will not contain any items until you send items there. If you are a member please login because we have lost your personal information. Items in the Inquiry cart will remain there until you remove them.
 
How do I add new Products ?
Adding new products can be done in 3 easy steps.
1. When you search for a product, category or company, you will now see a button saying Add This Product to cart at the top of each product page.
2.Clicking this button will add the product to the list of products to your personal Inquiry cart.
3.You will notice that once you have clicked add to Inquiry cart that the product image disappears and a different image appears that reads "product added to cart."
 
 
How do I delete Products?
To delete products simply enter into the Inquiry Cart and check off those products that you no longer want to send inquiries for and press delete.
 
What is the Product Manager?
The Product Manager is your place to manage and keep all inquiries organized. The Product Manager keeps track of all the suppliers that you have sent messages to
 
 
What does "Your alert table is empty now" mean?
If you enter into your Alert Table and the message reads "Your alert table is empty now," don't be alarmed. If you are new to signonafrica your Product Alert will not contain any items until you request items to be e-mailed to you. If you are a member please login because we have lost your personal information. Items in the Inquiry cart will remain there until you remove them.
 
 
How do I get selections into my Product Manager?
There are 4 easy steps to start using the Product Alert service:
1.Sign up for our free membership, if you have not already done so.
2.When you search for a product, category or company, you will now see a button saying Add This Category To Product Alert at the top of each product page.
3.Clicking this button will add the category to the list of products for which you will receive e-mail alerts.
4.You will notice that the 'Add This Category To Product Alert' button now has disappeared from the top of the category page selected, so you will always now whether or not you have already added a certain category.
To see a listing of selected categories, or if you want to remove a category due to changing sourcing needs, go to your Product Alert Selector, where you can start your search for products in the selected Product Alert-categories. Next to each category is an active link which will bring you directly to that specific category for browsing.
 
 
What are"new products"?
New Products are products that have been added in the past thirty days. We want to help our suppliers promote their products. New products are updated daily.
 
 
How do I send an inquiry to a supplier of new products?
Sending an inquiry to a supplier of new products can be done in 3 easy steps.
Once you have found the products or supplier that you want to inquire to press Inquire now. If you have previously sent an inquiry your contact information will be on file. There is no need to do it again. Write your message to the supplier and press "Send now".
 
 
How often are New Products updated?
New products are updated daily. signonafrica works hard to publish new products onto the website as quickly as possible.
 
 
What is the Product Alert Service?
 
Product Alert gives you invaluable targeted assistance in your sourcing efforts.

You select the product categories you are sourcing directly from within signonafrica, and when new products in the category or categories of your selection are added to the signonafrica database, we send you an e-mail alert including category and company information.
 
 
How do I start using the Product Alert Service?
 
There are 4 easy steps to start using the Product Alert service:
 
1.Sign up for our free membership, if you have not already done so.
2.When you search for a product, category or company, you will now see a sssbutton saying Add This Category To Product Alert at the top of each product ssspage.
3.Clicking this button will add the category to the list of products for which you will sssreceive e-mail alerts.
4.You will notice that the 'Add This Category To Product Alert' button now has sssdisappeared from the top of the category page selected, so you will always sssnow whether or not you have already added a certain category.
 
To see a listing of selected categories, or if you want to remove a category due to changing sourcing needs, go to your Product Alert Selector, where you can start your search for products in the selected Product Alert-categories. Next to each category is an active link which will bring you directly to that specific category for browsing.
 
 

About Membership

What does it mean to become a member?
You must be a member of signonafrica to inquire, submit, or review your selections in the product manager. Additionally, with an signonafrica membership, you can:

  • Receive product alerts, customized newsletters containing products tailored to your specific interests.
  • Track your online inquiries and store account information.
  • Manage and update your profile information from a single central location.

I'm not sure whether I'm already a member. How can I find out?
If you believe that you are already a member, but aren't sure, use our Lost Password form. If you don't remember your login name, try using your e-mail address. If you have an signonafrica membership, you'll receive an e-mail with your password.

What if I forget my password?
No problem. Go to the Lost Password page. We'll ask for your e-mail address or your signonafrica ID. We'll then send your password to the e-mail address you previously provided.

What if I want to change my personal information (name, e-mail address, and so on)?
You can modify your membership information by logging in and entering new information on the Membership Profile page.

Who uses signonafrica?
SignonAfrica is designed for business-to-business sourcing and purchasing of all products produced within Africa. It is perfectly suited for distributors, VARs, retailers, solution providers, and other channel players. Manufacturers will also find signonafrica useful.
What does it cost to use signonafrica?
It's free to join signonafrica, so please click here to apply for membership
Alert Messages
The signonafrica website automatically sends you alert messages to tell you about events on the site which may be of interest.